Question 1

RON Approval Documents - Acceptable Submissions

Accepted Answer

Any of the following are acceptable submissions:

Copy/screenshot of email received from your SOS(Secretary or State) or DOS (Department of State) about RON approval
Photo of physical letter from your SOS/DOS about RON approval
If your state doesn't offer RON approval documents, please upload your commission letter/email.

How to Upload your RON Approval Document

Q: Getting Approved on BlueNotary

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Question 2

Script For Live Notarization Calls

Accepted Answer

The following script was made in reference to standard procedures for online notarization. To reference the specific script for your state please refer to your state laws. We suggest having the scripts for use during your live notarization calls.

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— Call Initial Welcome & Acknowledgement —

Hello, my name is . I’m a commissioned remote online notary in the state of ___. I’m authorized to notarize documents online for use nationwide. Before we proceed do you understand and consent to having me conduct a remote online notarization in [notary's state] today?

And do you understand that this notarization will be recorded?

Are you participating in today’s notarization of your own free will?

Do you understand the contents of the document you are about to sign?

— When Adding Signatures —

Do you agree to use an electronic signature to sign the document?

Do you understand and agree that by signing the document you legally bind yourself to the terms of the document?

— When Issuing Sworn Statement Oath —

Since this is a sworn statement I will need to administer an oath. Please answer with I swear or I affirm.

Please raise your right hand so I can see it in the camera.

Do you solemnly swear or affirm under penalty of perjury that the statements made in this document are true to the best of your knowledge or belief? Do you s

Question 3

Notary Fee Schedule

Accepted Answer

Updated September 20, 2023

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| Platform fees CHARGED if you want to bill your client privately/separately (Pro Hybrid only):

GNW Signings:

Notarization first seal - $3 (fee to cover the cost for KBA + ID processing)

Additional seals - $0

Additional signer - $4

Authenticated Witness - $4

Witness as a Service (using BN network) - $10

Closings (Loan Signings/Estate Plannings):

Closing by Invitation - $25

| BlueNotary platform PAYOUTS for services:

GNW Signings:

One notarization seal by invitation - $22 (we use $3 to cover cost of KBA+ID processing)

One notarization seal by open call - $5 to $10

Additional seals - $4

Additional signer - $0

Witness as a Service - $5

Closings (Loan Closings/Estate Plannings):

Closing for BlueNotary Client - $30

|| Please note that this billing is automatic if you do not select to bill your client privately and there is no need to send an extra invoice using the invoice feature.

See the Business Fee Schedule.

Question 4

Getting Approved on BlueNotary

Accepted Answer

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Question 5

Invoice the client on your own/outside of BlueNotary

Accepted Answer

Pro Hybrid users have the ability to invoice their clients directly instead of using the BlueNotary billing structure.
On Invite Signer page, simply click the checkbox so that you can send billing invoice separately outside of BlueNotary. We will charge the signer nothing.

Invoice the Client on my Own

BlueNotary will charge any fees to you by way of pre-authorization of your credit card before the session. Your card will only be charged after the session is completed.

| Learn more about BN invoicing system to bill your clients.

Question 6

Open Calls

Accepted Answer

For Pro Hybrid plan users, you will be able to pick up open calls that come in from BlueNotary sourced leads. Open calls are first come, first serve.

Open calls will appear automatically on the Dashboard. An email alert will also be sent out. You can pick up the Open Call through your dashboard

Pick up Open Calls when available here

| BlueNotary is paying out $10 for each Open Call completed!

To pick up the call, first confirm the details of the session using the dropdown button on the left side of the call item.

Check Session Details

Inspect the Document here

You will be able to review the document and scheduled time to decide it is agreeable for pick up.

**If you do pick up an open call and fail to complete the session, you may risk suspension of your account. Please be sure-footed before accepting an open call.

If the call has already been picked up by a different notary, it will be below in the "Recent Open Calls" section of your Dashboard:

![See past Open Calls here](https://storage.crisp.chat/users/helpdesk/website/ad6f70f312c99800/pick-up-open-calls

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