Audio/Video Quality in Live Session
If the quality of your audio or video deteriorates to a level where you cannot communicate properly, hear or see the sign 100%, then you'll need to terminate the session by clicking "Terminate Session" and start a new session when you have moved to a location with stronger internet connection.
![](https://storage.crisp.chat/users/helpdesk/website/ad6f70f312c99800/av-sample_qea0lq.png)
![](https://storage.crisp.chat/users/helpdesk/website/ad6f70f312c99800/av-sample_qea0lq.png)
Updated on: 19/08/2022
Thank you!